Member support
Help center
Quick guidance for registration, activation, orders, points and account management.
Registration and sign-in
Register through a valid member invitation or an eligible Shopify handoff. Use a unique email address and keep your password and security answer private.
Activate membership
Paid activation orders accumulate toward USD $1,000. After the threshold is reached, complete any sponsor-confirmation step shown in your team page.
Orders and points
Shopify orders can take a short time to synchronize. Check that the purchase used the email or activated member code connected to your account. Refunds can reverse related points and rewards.
Team and codes
Your reusable invitation code registers sponsored accounts. Your member code is separate and identifies your activated membership for supported Shopify purchases.
Still need help?
Use the contact page and include your registered email, member code and any relevant order number. Never send your password.