Member support

Contact us

Prepare the details below so the support team can locate your account and resolve the issue efficiently.

Information to include

Your registered email address and display name.
Your member code, if the membership has been activated.
The Shopify order number for an order, payment, refund or points issue.
A clear description and screenshot, without exposing passwords or full bank details.

Support will never need your password. Do not send passwords, complete card numbers or complete bank-account numbers in a support request.

Open the LifeNuva support form below. Member care is available Monday through Friday.